swissinfo.ch Ensuring full traceability of all online publications
Automated web archiving leads to massive reduction in effort at increased quality
Since 1999, swissinfo.ch has fulfilled the federal government’s mandate to internationally distribute information about Switzerland, supplementing the online offerings of the radio and television stations of the SBC. Today, this service is directed at an international audience interested in Switzerland, as well as Swiss citizens living abroad. swissinfo.ch reports in 10 different languages – thereby reaching more than 80% of the world’s internet users.
In order to guarantee transparent and traceable website publications on swissinfo.ch, the full content (including media files) in all available languages must be archived continuously. Furthermore, the dynamic user experience of the archived website version needs to be as close to the online website as possible. Dependencies on implemented systems and proprietary technologies should be minimal. This also applies to media files (pictures, audio and video files) so that they can also be preserved and harnessed in the future.
Solution with Qumram
With Qumram, archiving online publications on swissinfo.ch is a completely automated process. The transition from publishing to archiving website content is seamless. This means that the authors of the website content do not need to be involved in the archiving process and so can fully focus on research activities and content production.
The archived website content is fully available in all used languages and character sets (Chinese, Russian, Arabic, etc.), including all media files. All content is embedded within the original user experience.
The Qumram platform is integrated in the existing infrastructure. Extensive storage management capabilities allow to fully control the volume of the archived website content.
Thanks to the automated archiving process the effort required to record and archive website content (including media files) was reduced significantly. The user experience of the archived website is identical to what is available online, which was not guaranteed before the implementation of Qumram. This was particularly relevant when swissinfo.ch relaunched its website, which included an entirely new graphic design and website structure. In the web archive, this relaunch can be reconstructed seamlessly.
For swissinfo.ch, the web archive is a comprehensive and reusable source of information. Users benefit from a reliable tool, which is very easy to use for their research activities.
Furthermore, Qumram also provides swissinfo.ch with an ideal foundation in order to implement future compliance and information governance requirements.